okbet com Privacy Policy – How Your Personal Data Is Handled

When you register an account on okbet com, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID or other supporting documents to confirm your eligibility to use the platform. When you make deposits or withdrawals, we collect transaction data such as payment method details, amounts, and timestamps — this is necessary for processing your requests and meeting our regulatory obligations. We also collect technical data automatically when you browse the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino users. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. We only collect information that is genuinely necessary for the purposes described in this policy, and we do not ask for data we have no use for.

The personal information we collect is used primarily to operate and maintain your account on the okbet com platform, including processing deposits, withdrawals, and bet settlements in Philippine pesos. We use your identity and contact details to verify that you meet the minimum age requirement of 21 years and to comply with applicable Philippine regulations governing online gaming and financial transactions. Your data also helps us personalise your experience — for example, displaying content relevant to your preferred sports markets or game categories — and to send you important account notifications such as transaction confirmations and security alerts. We analyse aggregated, anonymised usage data to understand how Filipino players interact with the platform so we can improve navigation, load times, and mobile responsiveness. If you have opted in to receive promotional communications, we may use your contact details to inform you about relevant offers available on the platform; you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. All data processing activities are carried out on a lawful basis consistent with the Data Privacy Act of 2012 and other applicable Philippine laws.

okbet com does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their contracted services, and always under strict confidentiality agreements. These partners are not permitted to use your data for any purpose beyond what is required to deliver the specific service they provide to us. We may also disclose your information to regulatory bodies, law enforcement agencies, or courts in the Philippines when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of okbet com, our users, or the public. In the event of a business restructuring or transfer of platform operations, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will notify you of any material changes to how your data is shared through the contact details registered on your account. If you have concerns about a specific disclosure, you are welcome to contact the support team for clarification.

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the okbet com platform is protected using encrypted connections, and sensitive account information is stored using secure, access-controlled systems. Our internal access controls ensure that only authorised personnel with a legitimate need can view your personal data, and all such access is logged and audited regularly. We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and operational obligations — for example, transaction records may be retained for a minimum period as required under Philippine financial regulations. When data is no longer needed and retention obligations have been met, we securely delete or anonymise it so it can no longer be linked back to you. If you suspect that your account has been compromised or that your data has been accessed without authorisation, please notify the support team immediately so we can take prompt action. While we work hard to protect your information, no system is completely immune to risk, and we encourage you to use a strong, unique password and to keep your login credentials confidential.

As a registered user based in the Philippines, you have rights under the Data Privacy Act of 2012 that apply to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal information is inaccurate or incomplete, you have the right to request a correction, and we will update our records accordingly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal or regulatory retention requirements. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact the okbet com support team using the details provided in the footer of this page, and we will respond to your request as promptly as possible. We are committed to handling all data subject requests with transparency, respect, and in full compliance with applicable Philippine law.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered users through the contact details on file and publish the revised policy on this page with an updated effective date. We encourage you to review this page periodically so you remain informed about how your personal information is being protected. Continued use of the okbet com platform after any update takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using the platform and contact the support team to discuss your account options. For any questions about this policy or our data practices, the FAQ section covers the most common queries, and our support team is available to assist with anything not addressed there. This policy is effective as of 1 January 2025 and applies to all registered accounts on the okbet com platform.